--- title: "5 Star Review By Catie Sutherland" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html" date: "2026-10-19T10:45:06+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://irondequoit.colintheplumberllc.com/) - [ Plumbing](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers.html) - [ Residential](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/residental-plumbing-irondequoit.html) - [ Leaks and Repipes](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) - [ Faucets & Sinks](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/faucet-plumbers-irondequoit.html) - [ Showers & Tubs](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/shower-plumbers-irondequoit.html) - 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The other places we had called weren’t able to come until next week! He came and knew right away what it was and we got it replaced. He was so knowledgeable and I would never recommend another plumber, Colin is your guy!! thank you thank you!! - [ Prev](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) - [Next ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13887-highly-recommend-colin-he-was-able-to-assess-the-situation-give-me-my-options.html) [ Back to All Reviews ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Irondequoit, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Irondequoit, call Colin The Plumber!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Irondequoit, call Colin The Plumber!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Irondequoit, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Irondequoit plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Irondequoit plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Sue Northrup ★★★★★ Came quickly and was friendly and professional. Kept us informed each step. Would call them again. Thank you, Mark ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13835-came-quickly-and-was-friendly-and-professional-kept-us-informed-each-step-would-call.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Dalton Zelasco ★★★★★ Colin is very helpful and has your best interest in mind. Recommend! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13844-colin-is-very-helpful-and-has-your-best-interest-in-mind-recommend.html) - [ Rebecca Gillett ★★★★★ Very friendly and professional! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13891-very-friendly-and-professional.html) - [ Courtney C ★★★★★ We have some tricky old plumbing that other plumbers have struggled with in the past. Colin came over last minute to fix the leak on a Friday night, and drove all around the city looking for the ri... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13793-we-have-some-tricky-old-plumbing-that-other-plumbers-have-struggled-with-in-.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ Bob Schultz ★★★★★ Great job by Colin. He unplugged the kitchen drain and ensured that everything was leak tight before leaving. He arrived before the scheduled time which was great. We'll gladly use him again but ho... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13699-great-job-by-colin-he-unplugged-the-kitchen-drain-and-ensured-that-everything-was.html) - [ Christopher Fritz ★★★★★ Colin did a great job! He was in and out in less than an hour. I would highly recommend his services to anyone! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13665-colin-did-a-great-job-he-was-in-and-out-in-less-than-.html) - [ Lorraine Hems ★★★★★ I trust Colin to show up when they say, and do work as promised accurately and quickly. ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13830-i-trust-colin-to-show-up-when-they-say-and-do-work-as-promised.html) - [ Andrew Fedor ★★★★★ Colin was awesome. He took time to explain all of our options and showed us video of the root that had invaded our sanitary pipe. He was here the same day, on-time, and efficient. I would highly re... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Pam Salpini ★★★★★ Colin was awesome. I called on Thursday and he came on Saturday which is my only day off. He is very professional and courteous. I would definitely recommend him!!! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13768-colin-was-awesome-i-called-on-thursday-and-he-came-on-saturday-which-is.html) - [ G J ★★★★★ Love that it's a small business and they are quick, came within 2 days of a call for a fix and was very professional, great prices and easy to get in contact with. Will use them as my go to for plu... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13720-love-that-its-a-small-business-and-they-are-quick-came-within-2-days.html) - [ Patty Aiello Guy ★★★★★ Colin The Plumber not only did great work at our house (swapped out kitchen sink) prior to arriving Colin confirmed the appointment, provided an arrival time, not a 4 hr window which is ideal. Arri... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13870-colin-the-plumber-not-only-did-great-work-at-our-house-swapped-out-kitchen.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/toilet-plumbers-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/faucet-plumbers-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://irondequoit.colintheplumberllc.com/water-heaters-irondequoit/tankless-water-heater-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/commercial-plumbing-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) [](#) [](#) [![Call Colin The Plumber Now!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://irondequoit.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Irondequoit Marketing & Website: [![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://irondequoit.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://irondequoit.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Catie Sutherland", "item": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t able to come until next week! He came and knew right away what it was and we got it replaced. He was so knowledgeable and I would never recommend another plumber, Colin is your guy!! thank you thank you!!", "url": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html", "datePublished": "2022-07-07T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://irondequoit.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://irondequoit.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Catie Sutherland", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```