--- title: "5 Star Review By Chas Ingersoll" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html" date: "2026-10-20T11:39:47+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://irondequoit.colintheplumberllc.com/) - [ Plumbing](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers.html) - [ Residential](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/residental-plumbing-irondequoit.html) - [ Leaks and Repipes](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) - [ Faucets & Sinks](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/faucet-plumbers-irondequoit.html) - [ Showers & Tubs](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/shower-plumbers-irondequoit.html) - 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He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one. - [ Prev](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13884-gave-colin-a-call-and-30-minutes-later-he-was-at-my-house-helped.html) - [Next ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) [ Back to All Reviews ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Irondequoit, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Irondequoit, call Colin The Plumber!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Irondequoit, call Colin The Plumber!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Irondequoit, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Irondequoit plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Irondequoit plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ Andrew Fedor ★★★★★ Colin was awesome. He took time to explain all of our options and showed us video of the root that had invaded our sanitary pipe. He was here the same day, on-time, and efficient. I would highly re... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [ Joel Miller ★★★★★ Colin was extremely efficient and professional. My hot water tank burst on Sunday night and he was at my house Monday morning and quickly removed the old tank and installed the new one with zero co... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13761-colin-was-extremely-efficient-and-professional-my-hot-water-tank-burst-on-sunday-night.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Joel Craddock ★★★★★ I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) - [ Katie Gibble ★★★★★ Prompt service. Responsible and professional plumbers. Highly recommend! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13749-prompt-service-responsible-and-professional-plumbers-highly-recommend.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ G J ★★★★★ Love that it's a small business and they are quick, came within 2 days of a call for a fix and was very professional, great prices and easy to get in contact with. Will use them as my go to for plu... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13720-love-that-its-a-small-business-and-they-are-quick-came-within-2-days.html) - [ Vicky Sinclair ★★★★★ I have gone with Colin the plumber multiple times. Each time the service has been great. Each person I have worked with has been professional and well mannered. They always give you the quote/estim... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13741-i-have-gone-with-colin-the-plumber-multiple-times-each-time-the-service-has.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ william Feliciano ★★★★★ Installed water heater,they were great ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13735-installed-water-heaterthey-were-great.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Josh Mack ★★★★★ Colin is very professional and takes great pride in his work. He truly is an expert in his field. Colin was very transparent with what was going on with leak under our sink/dishwasher and took the ... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13694-colin-is-very-professional-and-takes-great-pride-in-his-work-he-truly-is.html) - [ Sarah McCrackan ★★★★★ I highly recommend that you reach out to Colin The Plumber! We worked with Nick. We had a couple plumbing issues after moving, and Nick saved the day. He was there quickly and explained what was go... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13780-i-highly-recommend-that-you-reach-out-to-colin-the-plumber-we-worked-with.html) - [ John Criswell ★★★★★ Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, exp... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/toilet-plumbers-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/faucet-plumbers-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://irondequoit.colintheplumberllc.com/water-heaters-irondequoit/tankless-water-heater-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/commercial-plumbing-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) [](#) [](#) [![Call Colin The Plumber Now!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://irondequoit.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Irondequoit [ Click to view page in markdown format ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://irondequoit.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://irondequoit.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Chas Ingersoll", "item": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was polite and prompt. He was able to find the issue and explain in detail what happened. Even was able to return immediately to replace my toilet once I bought a new one.", "url": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13885-colin-was-polite-and-prompt-he-was-able-to-find-the-issue-and-explain.html", "datePublished": "2022-07-11T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://irondequoit.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://irondequoit.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Chas Ingersoll", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```