--- title: "5 Star Review By Denise Gerken" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.html" date: "2026-10-19T09:44:08+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://irondequoit.colintheplumberllc.com/) - [ Plumbing](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers.html) - [ Residential](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/residental-plumbing-irondequoit.html) - [ Leaks and Repipes](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) - [ Faucets & Sinks](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/faucet-plumbers-irondequoit.html) - [ Showers & Tubs](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/shower-plumbers-irondequoit.html) - [ Toilet Plumbing](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/toilet-plumbers-irondequoit.html) - [ Sump Pumps](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/sump-pump-irondequoit.html) - [ Commercial Plumbing](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/commercial-plumbing-irondequoit.html) - [ New Water Lines](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/new-water-line-irondequoit.html "Trenchless Water Line Installation Irondequoit | Trenchless Water Line Repairs Irondequoit") - [ Water Quality Solutions](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/water-softeners-irondequoit.html) - [ Accessibility Upgrades](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/accessibility-bathroom-remodel-irondequoit.html) - [ Bathroom Remodeling](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/bathroom-renovations-irondequoit.html) - [ Drains](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit.html) - [ Drains & Sewers ](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit/drain-sewer-cleaning-repairs-irondequoit.html) - [ Trenchless Sewer Relining](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit/sewer-pipe-relining-irondequoit.html) - [ Septic](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit/septic-system-services-irondequoit.html) - [ Relining](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit/sewer-pipe-relining-irondequoit.html) - [ Water Heaters](https://irondequoit.colintheplumberllc.com/water-heaters-irondequoit.html) - [ Water Heaters](https://irondequoit.colintheplumberllc.com/water-heaters-irondequoit/repair-water-heater-irondequoit.html) - [ Tankess Water Heaters](https://irondequoit.colintheplumberllc.com/water-heaters-irondequoit/tankless-water-heater-irondequoit.html) - [ Why Colin](https://irondequoit.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://irondequoit.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://irondequoit.colintheplumberllc.com/irondequoit-ny-plumbing-contractors.html) - [ Careers](https://irondequoit.colintheplumberllc.com/careers.html) - [ Call Us](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Irondequoit Plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/00/reviews-totals-google-00d47af0.png) ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Irondequoits' Award Winning Plumbing Service](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Irondequoit - Award Winning Service - ![Plumbers in Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Irondequoit Plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/84/monday-special-1-8484bc6f.png) - ![Fast, On-Time Plumbing Service In Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Irondequoit Plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) - ![Free Sump Pump Application In Irondequoit*](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Irondequoit Plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/01/2026-09-29-trust-01337328.jpeg) [](#) [](#) 5 Star Review By Denise Gerken Colin was prompt to reply to my initial inquiry, prompt to complete the job and did the job well!! He is very professional and knowledgeable not to mention very fair with cost. I will use him again and recommend him to anyone who need a great plumber! - [ Prev](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) - [Next ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13867-all-i-can-say-is-thank-you-ill-definitely-see-you-soon-for-more.html) [ Back to All Reviews ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Irondequoit, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Irondequoit, call Colin The Plumber!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Irondequoit, call Colin The Plumber!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Irondequoit, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Irondequoit plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Irondequoit plumbers](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/c4/reviews-total-google-big-c463c039.png)](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Harry H ★★★★★ Couldn’t be more impressed! Woke up this morning to a significant leak in my basement. A friend recommended Colin. I called and explained the situation. He was over in an hour, was able to figure o... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13781-couldnt-be-more-impressed-woke-up-this-morning-to-a-significant-leak-in-my.html) - [ Chris Simmons ★★★★★ Very quick response for a gas dryer hookup issue, will happily use their services for future work! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13745-very-quick-response-for-a-gas-dryer-hookup-issue-will-happily-use-their-services.html) - [ Terri Richardson ★★★★★ Highly recommend Colin. Called him Saturday and he replaced our water heater today. He was prompt, fair pricing, super nice, and left the area cleaner than he found it. ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13897-highly-recommend-colin-called-him-saturday-and-he-replaced-our-water-heater-today-he.html) - [ Kimberly Orcutt ★★★★★ Colin and Nick were both professional, friendly, and went above and beyond to help us with our plumbing issues. They fit us in quickly and would highly recommend them to others. ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13756-colin-and-nick-were-both-professional-friendly-and-went-above-and-beyond-to-help.html) - [ Jessica Palaszynski ★★★★★ Colin did a fantastic job helping us set up plumbing for our new barn. He was very easy to work with, and was super patient with us when we had a hiccup (on our end) with the town and rescheduled w... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13676-colin-did-a-fantastic-job-helping-us-set-up-plumbing-for-our-new-barn.html) - [ Jeanette Irizarry ★★★★★ Great service and fast response. Thank you for working with me, being upfront and transparent about all that was needed and the costs. Will definitely use you again. ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13837-great-service-and-fast-response-thank-you-for-working-with-me-being-upfront-and.html) - [ Jeff Scofield ★★★★★ always delivering superior service. ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13820-always-delivering-superior-service.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Stephen Van Keuren ★★★★★ The water pipes at my house were making a cranking noise. I tried everything I could with standard water hammer troubleshoots, but nothing worked. I called Colin and he did an amazing and thorough ... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13893-the-water-pipes-at-my-house-were-making-a-cranking-noise-i-tried-everything.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ James F ★★★★★ Colin was absolutely fantastic! He is exactly what you would want, professional, clean, courteous, and he gets the job done right. I would recommend Colin to anyone looking for reliable plumbing se... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13693-colin-was-absolutely-fantastic-he-is-exactly-what-you-would-want-professional-clean-courteous.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ Christopher Fritz ★★★★★ Colin did a great job! He was in and out in less than an hour. I would highly recommend his services to anyone! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13665-colin-did-a-great-job-he-was-in-and-out-in-less-than-.html) - [ Pam Salpini ★★★★★ Colin was awesome. I called on Thursday and he came on Saturday which is my only day off. He is very professional and courteous. I would definitely recommend him!!! ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13768-colin-was-awesome-i-called-on-thursday-and-he-came-on-saturday-which-is.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/toilet-plumbers-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://irondequoit.colintheplumberllc.com/drain-cleaning-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/faucet-plumbers-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://irondequoit.colintheplumberllc.com/water-heaters-irondequoit/tankless-water-heater-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/commercial-plumbing-irondequoit.html) - [ ![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://irondequoit.colintheplumberllc.com/irondequoit-plumbers/leak-detection-irondequoit.html) [](#) [](#) [![Call Colin The Plumber Now!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Irondequoit](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://irondequoit.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Irondequoit [ Click to view page in markdown format ](https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://irondequoit.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://irondequoit.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://irondequoit.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://irondequoit.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Denise Gerken", "item": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was prompt to reply to my initial inquiry, prompt to complete the job and did the job well!! He is very professional and knowledgeable not to mention very fair with cost. I will use him again and recommend him to anyone who need a great plumber!", "url": "https://irondequoit.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.html", "datePublished": "2022-09-26T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://irondequoit.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://irondequoit.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Denise Gerken", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```